caudex chv clarity cmc completeregulatory truelife mcCann

McCann Health

Terms of use

Welcome to the McCann Complete Medical website.

We (McCann Complete Medical) are pleased to provide you with this website and its content for general information purposes. Please read carefully these terms relating to the use of this website.

We will use our best efforts to ensure the information is accurate at the time it is added to this website. However, we cannot guarantee that the information is accurate and we accept no liability for any losses or damage that may arise from relying on this information. The information may change at any time without notice.

This information tells you the terms on which you may use this website. Please read these terms of use carefully before you start to use this website. By using this website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use this website.

Disclaimer

Although we have taken reasonable care in compiling this website, we are not responsible for any action taken by any person or organisation, wherever they are based, as a result, direct or otherwise, of information contained in or accessed through this website, whether such information is provided by us or by a third party. Nothing on this website should be construed as giving advice or making any recommendation, and you should not rely on this website as the basis for any decision or action.

Information is not necessarily accurate, complete or current

The information on this website may not always be completely up to date. As a result, such information is provided on an ‘as is’ and ‘as available’ basis. We make no warranties or representations nor give any undertakings, either express or implied, about any of the content of this website (including, but not limited to, the timeliness, currency, accuracy, completeness or fitness for any particular purpose of such content or that the results which may be obtained from the use of this website will be error-free or reliable). You agree that the use of information obtained or downloaded from or through this website is at your sole discretion and risk. Some jurisdictions do not allow the exclusion of implied warranties, in which case the above will not apply in such jurisdictions.

Our liability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we are not liable. It is your own responsibility to ensure any products, services or information available through this website meet your specific requirements.

We do not warrant that functions contained in this website will be uninterrupted or error-free, that defects will be corrected or that this website and the server that makes it available are free of viruses or bugs.

Intellectual property rights

This website contains material which we own or is licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms.

All trademarks reproduced in this website which are not our property or licensed to us are acknowledged within the website.

You are authorised to make a single copy and to print extracts or documents from this website (except for any third-party-owned content which has been identified as such) for your non-commercial use, provided any such copy or print retains all copyright or other proprietary notices and any disclaimer contained within them.

You may not use or reproduce any of our names, logos and trademarks without our prior written consent.

Other than as specifically mentioned above, reproduction of part or all of the content of this website in any form, including framing, creating any derivative work based on this website and/or its content, or incorporation into other websites, electronic retrieval systems or publications, is prohibited.

We cannot guarantee that you have any right to use third-party-owned content which is available on this website and you must obtain permission from the third-party owner before using or downloading such content, unless the content is expressly indicated as being ‘open-access and allowable for use’.

Content which is protected by copyright may not be changed, nor may any author attribution notice or copyright notice appearing on such content be altered, without first obtaining the appropriate consent.

Except for the limited permission set out above, nothing on this website should be construed as granting any other right or licence.

Our right to use the information you supply

If you submit any material for inclusion on this website (including, but not limited to, personal data, know-how, comments, ideas, questions, techniques, abstracts or similar), you agree: (a) that such material is not confidential; (b) that such material is not proprietary; and (c) to grant to us an irrevocable, worldwide, perpetual, royalty-free, non-exclusive licence to use, disclose, copy, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our absolute discretion, to remove or delete, without notice, any material you submit for inclusion on this website.

We also have the right to disclose your identity to any third party who is claiming that any material you post on or upload to this website constitutes a violation of their intellectual property rights or of their right to privacy.

Viruses, hacking and other offences

You must not misuse this website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you are committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will end immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it or on any website linked to it. In accordance with good computing practice, you are advised to virus-check all materials and/or content accessed and/or downloaded from this website using commercially available, up-to-date virus-checking software.

Third-party websites and content

This website may contain third-party-owned content (eg articles, image libraries, data feeds or abstracts) and may also include hypertext links to third-party-owned websites. We provide such third-party content and links as a courtesy to our users. Links are provided for your information only. We have no control over any third-party-owned websites or content referred to, accessed by or available on this website. Therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third-party websites or content or for the availability of such websites. In particular, we do not accept any liability arising out of any allegation that any third-party-owned content (whether published on this or any other website) infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third-party website or content.

Changes to this website

We reserve the right to change any part of this website or this legal notice at any time without notice. Any changes to this legal notice will take effect from the next time you access this website. However, we are not obliged to keep this website up to date.

Jurisdiction and applicable law

Your use of any information or materials on this website is entirely at your own risk, for which we are not liable. It is your own responsibility to ensure any products, services or information available through this website meet your specific requirements.

Your use of this website and any dispute arising out of its use is governed by English law and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

How to contact us

If have any feedback or questions on these terms of use, please send an email to info@complete-grp.com

Corporate Headquarters
19-21 King Edward Street
Macclesfield
SK10 1AQ
UK

Call: +44 (0) 1625 624000





Completely Customer focused

We strive to build trust, understand your needs, and add value in every aspect of our work

“Well done is better than well said”

Benjamin Franklin

Who we are

McCann Complete Medical is a group of expert agencies delivering medical communications, regulatory support, strategy development, and multichannel stakeholder engagement.

We’re passionate about everything we do and that’s just one of the reasons why we enjoy lasting relationships with people in the world’s top healthcare companies.

Being part of McCann Health and the wider network gives us access to a broad range of specialist expertise and a worldwide network of local offices.


Our People

Charlie Buckwell

Charlie Buckwell
Chief Executive

Leading the development of Complete Medical into one of the largest, most capable, and best reputed agencies in the healthcare strategy and communications field.

Phillip Sutcliffe

Phillip Sutcliffe
Chief Financial Officer

Under Phill’s financial stewardship, Complete Medical has grown turnover to more than $60 million and developed effective, robust financial management systems to protect and drive stakeholder interests.

Andrew Berrie

Andrew Berrie
Chief Operations Officer

Responsible for efficient business operations, from standard operating procedures and working practices, to compliance and business continuity.

Caroline Smith

Caroline Smith
HR Director

Develops and delivers an integrated HR strategy in line with our business strategy, covering areas such as learning and development, performance management, reward and recognition, and HR policy.

Ceri James

Ceri James
Director of Innovation

Is responsible for driving innovation and collaboration across all different divisions within McCann Complete Medical as well as more broadly with McCann Health and the wider network.

Howie Jones

Howie Jones
Studio Director

Leads creative design delivery for all agencies across traditional, interactive, and immersive media as well as emerging technologies to deliver meaningful and memorable brand experiences.

John Donno

John Donno
Group IT Director

Responsible for leading the IT team in delivering a reliable technology infrastructure, while also delivering software development projects, both to support internal processes and also to meet client needs.

Our agencies

Our international group of expert agencies deliver customer insight and evidence generation, regulatory support, strategy development, and medical communications for clients in the pharmaceutical, biotechnology, and related sectors.

With over 400 people across offices in the UK, USA, and Canada, including a large and highly qualified editorial and scientific team,
we deliver a truly global service.

Click below to explore the individual companies

What we do

McCann Complete Medical provides complete strategic support and tactical delivery throughout your product’s life cycle, from clinical trials to patent expiration. Our expertise, resources, and robust conflict management structure enables us to manage both your scientific and promotional programs across multiple therapeutic areas.

We pride ourselves in our scientific excellence and commitment to innovation across the group. Our success is built upon broad and robust editorial and scientific capability, dedicated to delivering high-quality outputs on time and on budget. As we have continued to evolve, we have strengthened our client service and commercial expertise and added creative, digital, and strategic capabilities to our offerings.

News and views

Small change, high value: maximising the currency of behavior

The global pharmaceutical industry is well-versed in the practice and language of behavioral change.

Complete Healthvizion PMEA finalists

We’re extremely proud to announce that Complete HealthVizion, a McCann Health company, has been selected as a finalist for not just one, but two awards at the upcoming Pharmaceutical Marketing Excellence Awards!

Communication that talks:

The pharmaceutical industry is yet to realize the potential of ‘conversation’. Too often it remains in ‘presentation’ mode. The Implications can be severe.

Latest tweets



Let's connect



Join our team

McCann Complete Medical people have clever and curious minds, and courageous and committed hearts; they work together to achieve shared goals and delight our clients.

We are incredibly proud of our people, providing them with an environment that is thriving and challenging, flexible and inclusive; building a company culture where opportunities and success abounds.

Contact Us

Your Name (required)

Your Email (required)

Your Message

McCann Complete Medical

Global HQ (UK)

McCann Complete Medical
Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Charlie Buckwell
Chief Executive
Tel: +44 (0)1625 624000
Charlie.Buckwell@complete-grp.com

Australia

McCann Complete Medical Australia
Royal Naval House
32 Grosvenor St, The Rocks
Sydney NSW 2000, Australia


Martha Peacock
Director of Client Service
Tel: +61 2 9994 4451
martha.peacock@mccann.com

Canada

McCann Complete Medical Canada
207 Queens Quay West, Suite 400A
Toronto ON M5J 1A7,
Canada


Shane Paleshi
General Manager
Tel: +1 416 620 2927
spaleshi@completemedcomms.com

McCann Complete Medical Canada
1200 McGill College, Suite 1100
Montréal, QC, H3B 4G7


China

McCann Complete Medical China
21st Floor, Huaihai Plaza
1045 Plaza, 1045 Huaihai Road
Shanghai, PRC 200031


David Shen
President, Greater China
Tel: +86 21 2411 1025
david.shen@mccann.com

McCann Complete Medical China
9th Floor, Zhao Wei building
14 Jiuxianqiao Road, Chao Yang District
Beijing, PRC 100016


David Shen
President, Greater China
Tel: +86 21 2411 1025
david.shen@mccann.com

India

McCann Complete Medical India
Amit Indl. Estate, Next to CitiTower
61, Dr. S.S. Rao Road
Parel, Mumbai 400 012, India


Sohan Shah
Senior Vice President & Country Head
Tel: +91 22 4230 3377
sohan.shah@mccann.com

Italy

McCann Complete Medical Italy
Via Valtellina 15/17
Milan 20159, Italy


Massimiliano Barawitzka
Managing Director
Tel: +39 (0)285421
massimiliano.barawitzka@mccann.com

Japan

MDS-CMG Japan Shin Aoyama Building E
1-1-1 Minami Aoyama, Minato-Ku
Tokyo 107-0062, Japan


Kazuko Oneda
President
Tel: +81 3 4477 4410
kazuko.oneda@mccann.com

Korea

MediComm CMG Korea
W Bldg 4/F 813-4 Yeoksam-dong
Gangnam-gu
Seoul 135-931, Korea


Yoonmee Choi
Medical Director
Tel: +82 2 3469 9047
yoonmee.choi@mccann.com

Singapore

McCann Complete Medical Singapore
The MacDonald House
40A Orchard Road #09-01
Singapore 238838


James Tinker,
Head of Medical Communications.
Tel: +65 6681 3316
James.Tinker@Mccann.com

CMC

CMC UK

Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Alice Choi
Global Head of CMC
Tel: +44(0)1625 624 037
alice.choi@complete-mc.com

Skypark
8 Elliot Place, Suite 6.2
Glasgow G3 8EP, UK


Ray Magee
Head of Editorial Operations
Tel: +44(0)141 280 6232
ray.magee@complete-mc.com

2nd Floor,
Bow Chambers, 8 Tib Lane,
Manchester M2 4JB


CMC US

411 Hackensack Avenue, 10th Floor
Hackensack, NJ 07601 USA


Claudia Piano
EVP, Managing Director
Tel: +1 973 394 2831
claudia.piano@complete-mc.com

Caudex

Caudex UK

Caudex
1st Floor, Seacourt Tower
West Way
Oxford, OX2 0JJ, UK


Jackie Marchington
Director of Operations, General Manager Caudex Oxford
Tel: +44 1865 254300
jackie.marchington@caudex.com

Complete House 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Richard Ashdown
Director, Technology and Multichannel Solutions
Tel: +44 1625 624 232
richard.ashdown@caudex.com

7-11 Herbrand Street
London WC1N 1EX, UK


Danielle Butler
HR Manager
Tel: +44 1865 254300
danielle.butler@complete-grp.com

Caudex US

333 West 39th Street, 12th Floor
New York, NY 10018


James Karcher
EVP, General Manager
Tel: +1 212 462 7830
james.karcher@caudex.com

Complete HealthVizion

Complete HealthVizion UK

Complete House 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Charlotte Moseley
Global Head of Complete HealthVizion
Tel: +44 1625 624128
charlotte.moseley@complete-hv.com

Skypark
8 Elliot Place, Suite 6.5
Glasgow G3 8EP, UK


Jane Blyth
Scientific Director
Tel: +44 141 280 6217
jane.blyth@complete-hv.com

2nd Floor,
Bow Chambers, 8 Tib Lane,
Manchester M2 4JB


Complete HealthVizion US

875 North Michigan Avenue, 24th Floor
Chicago, IL 60611, USA


Rick Bauer
General Manager
Tel: +1 973 434 3302
rick.bauer@complete-hv.com

Complete Regulatory

Complete Regulatory UK

Complete House, 19-21 King Edward Street
Macclesfield, Cheshire, SK10 1AQ, UK


Caroline Hinks
Head of Complete Regulatory
Tel: +44 1625 624063
caroline.hinks@complete-reg.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline

Contact Us

Send us a message >



hello@complete-grp.com

Inline Inline